Refund Policy

At Easybrise, we stand behind the quality of our services. If something goes wrong on our end, we'll make it right. This policy outlines when and how refunds are available.

Easybrise provides administrative filing and compliance assistance services. We are not a law firm, financial institution, or escrow provider. All payments are processed securely through third-party payment processors, and Easybrise does not hold client funds in trust or custody.

Easybrise service fees (the amount we charge for our services, excluding government fees) are refundable under the following conditions. Refund eligibility is assessed based on service status, work completed, and third-party processing stages that may already be in progress.

You may request a refund for our service fees within 7 days of your purchase date, provided your order has not yet been processed or submitted to the state or relevant agency. Once processing has begun or documents have been submitted, refund eligibility is governed by the conditions below regardless of the 7-day window.

Full Refund Available:

• You cancel before we begin processing your order
• Your formation is rejected by the state due to our error
• We are unable to complete the service you purchased

Partial Refund May Apply:

• You cancel after we've begun work but before state submission
• We've completed some but not all services in a package

No Refund Available:

• After your documents have been submitted to the state
• For completed services (e.g., approved formations)
• If rejection is due to information you provided

State filing fees and government fees are non-refundable once they have been submitted to the relevant agency. These fees are paid directly to government entities on your behalf and are outside our control.

If a filing is rejected by the state, we will work with you to correct and resubmit at no additional Easybrise service fee. However, additional state fees may apply depending on the state's policies.

State filing fees are pass-through government costs. Easybrise does not control state fee pricing. If a filing is rejected and the state requires an additional filing fee for resubmission, that fee remains the responsibility of the client.

Government and third-party fees are pass-through costs paid to external agencies. Easybrise does not mark up, retain, or control these fees once submitted.

For recurring subscription services (Registered Agent, Compliance Package, Virtual Address, etc.):

• Annual Subscriptions: You may cancel at any time. Unused months are not refunded, but you will continue to receive service until the end of your billing period.
• Monthly Subscriptions: You may cancel at any time. Service continues until the end of the current month. No refunds for partial months.
• First Year Included: If your first year of Registered Agent was included with formation, it is non-refundable.

Users may cancel recurring subscription services at any time through their account dashboard or by contacting support@easybrise.com. Cancellations take effect at the end of the current billing period.

Subscription services provide access to ongoing compliance support and are not financial products. Cancellation stops future billing but does not reverse services already rendered.

EIN Application: Refundable if cancelled before we submit to the IRS. Once submitted, no refund is available as the IRS processes the application.

To request a refund, please contact us:

• Email: support@easybrise.com
• Subject line: "Refund Request - [Your Order Number]"
• Include your account email and reason for the request

Refunds are issued only to the original payment method used at checkout and are processed through our payment provider (e.g., Stripe). Easybrise does not manually transmit or store card or banking information.

We will respond within 2 business days. Approved refunds are initiated within 5-10 business days and returned to the original payment method. Banks or payment providers may require additional time to reflect the refunded amount in your account.

We encourage you to contact us before initiating a chargeback with your credit card company. We are committed to resolving issues quickly and fairly.

Filing a chargeback may pause ongoing services while the payment provider reviews the matter. We remain available to resolve disputes promptly and in good faith.

We are committed to delivering services with accuracy and professionalism. Timelines may vary depending on government agencies and third-party providers, which operate independently of Easybrise.

If an error occurs within our control, we will work to correct it promptly or, where appropriate, provide a refund consistent with this policy.

We do not guarantee specific governmental, banking, or tax outcomes, as approvals are determined solely by the relevant authorities.

Easybrise reserves the right to decline or discontinue services in cases involving suspected fraud, legal violations, sanctions restrictions, or compliance concerns. In such cases, refunds will be evaluated based on work completed and third-party costs incurred.

If you have questions about this Refund Policy, please contact us:

• Easybrise LLC
• Email: support@easybrise.com
• Legal: legal@easybrise.com
• Website: easybrise.com
• Registered Business Address:
• 539 W. Commerce St #5331, Dallas, TX 75208, United States
• Business Phone:
• +1 (945) 392 7084

Refunds are issued only to the original payment method used during checkout and cannot be transferred to another account.

Refund processing times may vary depending on the customer's bank or payment provider.