1. Information We Collect
We collect information you provide directly and information collected automatically when you use our services.
Information You Provide:
- Account Information: Name, email address, password, country of residence
- Business Information: Company name, formation details, member/officer information
- Identity Documents: Passport or ID copies (for EIN applications and BOI filing)
- Payment Information: Credit card details (processed securely by our payment providers)
- Communications: Messages you send to our support team
Information Collected Automatically:
- Usage Data: Pages visited, features used, time spent on site
- Device Information: Browser type, operating system, IP address
- Cookies: Session and preference cookies (see Cookie section below)
2. How We Use Your Information
We use your information to:
- Provide and improve our services
- Process your business formation and compliance filings
- Communicate with you about your account and services
- Send compliance reminders and important updates
- Process payments and prevent fraud
- Respond to your support requests
- Analyze usage to improve our platform
- Comply with legal obligations
3. Information Sharing
We do not sell your personal information. We may share information with:
- Government Agencies: As required to file your business documents (e.g., state agencies, IRS, FinCEN)
- Service Providers: Trusted partners who help us operate (payment processors, cloud hosting, email services)
- Professional Advisors: Accountants, lawyers, or consultants when you request related services
- Legal Requirements: When required by law, court order, or to protect our rights
- Financial Service Providers: When customers choose to open financial accounts or use payment-related services, relevant information may be shared directly with regulated partners such as banking institutions or payment processors solely to enable the requested services.
All service providers are contractually bound to protect your information and use it only for the services they provide to us.
4. Data Security
We implement industry-standard security measures to protect your information:
- SSL/TLS encryption for all data in transit
- Encrypted storage for sensitive documents
- Regular security audits and monitoring
- Access controls and employee training
- Secure payment processing (PCI-DSS compliant)
All payment data is processed in accordance with PCI-DSS security standards by our payment providers. Easybrise does not store full credit card details on its servers.
While we take security seriously, no system is completely secure. We encourage you to use strong passwords and protect your account credentials.
5. Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations:
- Account Data: Retained while your account is active and for 7 years after closure
- Business Documents: Retained for as long as your business exists plus 7 years
- Payment Records: Retained for 7 years for tax and accounting purposes
- Support Communications: Retained for 3 years
6. Your Rights
Depending on your location, you may have the right to:
- Access: Request a copy of your personal information
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your information (subject to legal retention requirements)
- Portability: Receive your data in a portable format
- Opt-Out: Unsubscribe from marketing communications
To exercise these rights, contact us at legal@easybrise.com. We will respond within 30 days.
If you are located in the European Economic Area (EEA) or United Kingdom, you may have additional rights under applicable data protection regulations, including GDPR.
Easybrise does not sell personal information to third parties. California residents may have additional rights under the California Consumer Privacy Act (CCPA), including the right to request information about data collection, data usage, and to opt out of the sale or sharing of personal information.
7. Cookies
We use cookies and similar technologies to keep users logged in, remember preferences, analyze website traffic, improve services, and enhance user experience. By continuing to use our website, you consent to our use of cookies unless disabled through browser settings. Users may manage cookie preferences through their browser settings at any time. Disabling cookies may affect some features of our website.
8. International Transfers
Your information may be transferred to and processed in the United States, where our servers are located. By using our services, you consent to this transfer. We ensure appropriate safeguards are in place for international data transfers.
Our infrastructure and certain service providers operate within the United States. By using our services, you acknowledge that business information may be processed in U.S. jurisdictions as necessary to deliver the requested services.
9. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by email or by posting a notice on our website. The "Last updated" date at the top indicates when the policy was last revised.
11. Payment Processing
Payment processing services are provided by third-party providers such as Stripe, Inc. These providers collect and process payment information directly in accordance with their own privacy policies and regulatory obligations.
Easybrise does not store, collect, or have access to full credit card or banking details. All payment information is transmitted securely and handled exclusively by the payment processor.
12. Analytics and Tracking
We may use analytics services such as Google Analytics or similar tools to understand website usage, improve performance, and enhance user experience.
13. Cookie Consent
By continuing to use our website, you consent to the use of cookies and similar technologies unless you disable them through your browser settings.
14. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
- Easybrise LLC
- Email: support@easybrise.com
- Legal: legal@easybrise.com
- Website: easybrise.com
- Registered Business Address:
- 539 W. Commerce St #5331, Dallas, TX 75208, United States
- Business Phone:
- +1 (945) 392 7084
Third-Party Services
We may use third-party service providers such as payment processors (Stripe), analytics providers, hosting services, and communication tools to operate and improve our platform.